Principle  Consultant Mark Pincus earned his Bachelors Degree in Accounting and MBA from the University of La Verne. He worked as a Revenue Agent auditing businesses for the I.R.S.,  and as a Supervisory Auditor for the Defense Contract Audit Agency at some of the largest Defense Contractors in America. Among other duties Mark performed, planned  and directed “Operations Reviews” to assess and improve efficiency and effectiveness of various manufacturing related operations at multi-billion dollar defense contractors to achieve documented cost savings and lower costs for those businesses (and hence his employer, the US Govt.)

PearlMark Total Quality Management

About Us

    After retiring in 1996 with 30 years of  US Government Service Mr. Pincus continued his passion for making companies more viable, efficient, competitive  and cost efficient  by teaching and implementing Total Quality Management and customer service and retention techniques to public and private companies.