Generally we review your operations, interview employees (including the CEO / Owner) and come up with some basic recommendations you can follow. Our first personal interview tell's us whether or not you and your company are CAPABLE of implementing our style of TQM. If you are, we'll decide how far you're capable of taking things and how we can help.
When needed, we recommend and work with top industry experts in fields as varied as automation, inventory, scheduling, project mangement, finance, warehousing, competitive assessments, etc. to help your achieve your goals.